MSK Design Build at 37 Quail Court #200, Walnut Creek, California.

We Love Our New Kitchen!

Like most consumers, we interviewed several potential contractors prior to choosing MSK Design. MSK stood out because of their thoughtfulness and attention to detail. We asked a lot of questions of the various businesses in the months prior to making a final decision to remodel our kitchen and in selecting a team. Unlike some other companies, MSK Design was responsive to all our questions and very understanding and supportive throughout. MSK then came to our home and on day one helped us create a vision. Even when we informed them we were planning to use a line of cabinets they don't carry, the team at MSK worked to keep us happy. Everyone says remodeling is extremely stressful, but we felt at ease once we saw the team in action. The MSK construction crew was friendly, respected our property, did a great job with the dust barriers and the protection of other rooms. They cleaned up well every day. They did not cut corners and, when we came home every evening, it was a reassuring to see everything done appropriately. If we did see something of concern, it was typically minor, such as a nail left unset, for example. All of these issues were resolved quickly. This kudos also applies to the subcontractors, including the tile and floor contractor and the electrician. MSK also had a great online program for communication between the clients and contractors. This program included the construction timeline which was updated as needed to reflect changes in the schedule. It was very helpful to one's peace of mind to know what was happening and when, and we could review everything on our own time after work. We also appreciated the handout MSK gave us at the beginning with everyone's photograph and name so we could recognize, the carpenter or plumber or other workers arriving in the morning before we left for work.
MSK Design projected a 12 week construction window. This seemed to us on the long side for an overall simple remodel (new cabinets, appliances, some minor wall modifications, but no major plumbing, gas or structural changes) but we could see progress daily and at the end, they were done 2 weeks ahead of their estimate. One glitch (which MSK actually called our attention to and quickly remedied) that added a week or two to the job was having to remove and replace the countertops because of a mix-up in materials.
After what proved to be a smooth construction process it was so exciting to see the dust barriers come down and have the final clean-up! It's been about two months since the job finished and we love our new kitchen! The materials and design really suit our home and we now have a nice flow between our dining room and kitchen. We happened to see some of our "Before" pictures recently and were amazed at the transformation. When we had our final walk-through with Kat Mullen, one of the owners, and Suzy, our designer, they surprised us with some very thoughtful gifts which confirmed our original feeling that MSK pays attention to detail since the gifts were very-much suited to us and to our kitchen. We would wholeheartedly recommend MSK for any home construction project.